Privacy policy
Asli Ayurveda Australia is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or purchase our products.
What Information Do We Collect?
We may collect the following personal information:
• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details
• Site usage data (collected through cookies and similar tracking technologies)
This information may be collected when you place an order, subscribe to our newsletter, or engage with our website.
How Do We Use Your Information?
We use your personal information for the following purposes:
• To process and fulfill your orders
• To send you updates regarding your order status and shipping details
• To respond to your inquiries and provide customer support
• To improve our products, services, and website
• To send you promotional offers or updates if you have opted in for marketing communication
Disclosure of Personal Information
We will not share, sell, or lease your personal information to third parties, except in the following cases:
• Service Providers: We may share your information with third-party service providers, such as payment processors, shipping companies, and email marketing platforms, to complete your order and deliver services.
• Legal Obligations: If required by law or government authorities, we may disclose personal information to comply with legal obligations or protect our rights.
• Business Transfers: In the event of a merger or sale of assets, your information may be transferred to the new owners.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic and understand user behavior. The information collected through cookies includes:
• Pages viewed
• Products added to the cart
• Time spent on the site
By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.
Do We Transfer Your Information Overseas?
Asli Ayurveda Australia primarily stores and processes your information in Australia. However, we may transfer your personal data to third-party service providers based overseas, including countries such as the USA and the UK, where our marketing and shipping partners operate. By using our services, you consent to these potential transfers.
How Do We Protect Your Information?
We are committed to ensuring the security of your personal information. We use a combination of physical, electronic, and managerial procedures to safeguard and secure your data, preventing unauthorized access, alteration, or disclosure.
We store your data on secure servers, and access to your information is limited to authorized personnel only.
Your Rights
You have the right to:
• Access Your Data: Request a copy of the personal information we hold about you.
• Correct Your Data: Request the correction of any inaccurate or outdated information.
• Delete Your Data: Request the deletion of your personal data, except where we are required by law to retain it.
• Opt-out of Marketing: If you no longer wish to receive marketing communications, you can opt-out by clicking the “unsubscribe” link in any of our emails or by contacting us directly.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:
• Email: namaste@asliayurveda.com.au
• Phone: +61 0456537691